Privacy Policy

Effective Date: 10/12/2024
Last Updated: 10/12/2024

[Rockbridge Software Ltd] (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [insert website URL].

1. Information We Collect

We may collect, store, and use the following types of personal data:

  • Personal Identifiers: Name, email address, phone number, company name, and job title.
  • Technical Data: IP address, browser type, operating system, and other information collected through cookies and similar technologies.
  • Usage Data: Information about how you use our website, such as pages viewed and actions taken.
  • Contact Data: Details you provide when filling out forms or contacting us.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries or provide requested services.
  • To improve our website, products, and services.
  • To comply with legal obligations and enforce our terms and conditions.
  • To send you relevant updates, marketing materials, and information (with your consent).

3. Legal Basis for Processing

We process your personal data based on one or more of the following lawful bases:

  • Consent: Where you have explicitly provided consent.
  • Contractual Necessity: To fulfil a contract or respond to your requests.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: For our business purposes, including improving services and website functionality.

4. Data Sharing and Transfers

We may share your personal data with the following, where necessary:

  • Service providers and partners who assist in website operation and service delivery.
  • Legal or regulatory authorities, when required by law.
  • Third parties, in the event of a business transfer, merger, or acquisition.

We ensure that any transfer of your data outside the UK or European Economic Area (EEA) complies with GDPR standards, including appropriate safeguards like Standard Contractual Clauses.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights

Under GDPR and UK data protection laws, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restricted processing of your data.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at [insert contact email address]. We may request verification of your identity before responding to your request.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. For more details, please refer to our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Rockbridge Software Ltd
71-75 Shelton Street
London, WC2H 9JQ

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.