Solutions in Action

At RockBridge, we’re dedicated to creating solutions that solve real-world business challenges. Our work spans a variety of industries, helping companies streamline operations, improve efficiency, and deliver exceptional customer experiences. 

Below, you’ll find examples of how we’ve helped businesses like yours achieve their goals through innovative portals, seamless integration, and intelligent automation. Each use case highlights the unique challenges faced by our clients and the impactful solutions we delivered.

Self-Service Customer Portal

A portal enabling customers to browse catalogues, manage orders, and access invoices, integrated with IFS ERP and Oracle systems.

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Supplier Purchase Order Management

A portal for suppliers to manage purchase orders, provide delivery updates, and generate QR-coded delivery notes.

Plant Hire Using Web Services and ERP

A rental management portal for creating, tracking, and updating equipment orders, fully integrated with IFS ERP systems.

Ecommerce Synchronisation and ERP Integration

Custom portals synchronising orders, customer data, and product catalogues between Adobe Commerce and an Oracle-based ERP system.

Dashboards

Interactive dashboards providing real-time insights into workflows, priorities, and lead times, using ERP and MySQL data.

Automated Document Generation

A system for generating test reports, quality control documents, and dispatch notes from Oracle ERP and shopfloor databases.

Using RockBridge technology to transform traditional processes.

An innovative portal was established for an engineering company, revolutionising the way they engage with their clients. The portal simplifies access to critical resources, providing customers with a seamless, self-service experience. 

Our technology can transform traditional processes, creating a win-win for both the company and its customers

Key Benefits for the Customer:

  • Simplified Ordering Process: Customers can browse product catalogues for machine parts, view detailed drawings, and photos, and create orders directly through the portal.
  • Enhanced Convenience: With features like CSV uploads, clients can place bulk orders quickly and efficiently, saving time and reducing errors.
  • Full Transparency: Customers can track open orders, download invoices, and access part-specific details, ensuring they always have the information they need at their fingertips.
  • Personalisation: The ability to add references to machine parts ensures the portal meets the unique needs of each customer.

Key Benefits for the Engineering Company:

  • Streamlined Operations: By connecting directly to their IFS ERP system and using Oracle API calls, the portal automates data exchange, reducing manual workload and improving accuracy.
  • Improved Customer Satisfaction: The user-friendly portal enhances the client experience, strengthening customer relationships and encouraging repeat business.
  • Increased Efficiency: Customers’ ability to self-serve for orders and information minimises the need for manual intervention, allowing the company’s team to focus on more strategic tasks.

 

Supplier Portal for Purchase Order Management

A specialised supplier portal for an engineering company to streamline the management of purchase orders and enhance collaboration with suppliers. This solution integrates seamlessly with the company’s ERP system, providing an efficient and transparent workflow for managing orders and deliveries.

This supplier portal transforms the purchase order workflow by reducing inefficiencies and manual work, improving accuracy, and fostering better communication between the engineering company and its suppliers. The integration of QR code technology and ERP synchronisation ensures that every step of the process, from order placement to stock updates, is seamless and efficient.

Key Benefits for Suppliers:

  • Simplified Order Management: Suppliers can view and update purchase orders directly through the portal, providing lead times and delivery quantities with ease.
  • Automated Documentation: The portal generates delivery notes for suppliers, complete with a QR code for efficient tracking and verification.
  • Enhanced Accuracy: Real-time updates to purchase order lines ensure that both parties are aligned on quantities and timelines.

Key Benefits for the Engineering Company:

  • Streamlined Goods Reception: QR codes on delivery notes make it quick and accurate to scan and update stock levels when goods are received.
  • Real-Time Inventory Management: The portal automatically updates stock levels and purchase order lines in the ERP system, reducing manual input and errors.
  • Improved Supplier Collaboration: By giving suppliers an intuitive tool to manage orders, the portal strengthens partnerships and ensures timely, accurate deliveries.

Rental Portal for Internal Plant Hire and Business Sector

Tailored solution to designed to bridge gaps in ERP workflows. A comprehensive rental portal was developed which simplifies equipment rental management for both internal plant hire and external business clients. By leveraging OData web services and integrating seamlessly with the ERP system, the portal delivers a smooth, efficient rental experience for all users.

Rental portal demonstrates how technology can transform equipment management, delivering a streamlined, efficient solution that saves time, reduces errors, and enhances the user experience.

Key Benefits for Users:

  • Easy Rental Requests: Users can create, view, and manage rental requests directly through the portal, reducing the complexity of manual processes.
  • Streamlined Workflow: Requests are seamlessly created, updated, or deleted in the ERP system using OData web services, ensuring accuracy and consistency.
  • Enhanced Control: Users can transfer requests between projects, submit off-hire requests for equipment returns, and track order statuses in real time.
  • Improved Communication: Request details can be sent for authorisations via email, speeding up approvals and reducing delays.
  • Powerful Search Capabilities: Users can quickly search for requests, transfers, orders, and returns, making it easy to locate and manage their rental information.

Key Benefits for the Business:

  • Efficiency Through Integration: The portal utilises our custom connector library, capable of connecting to nearly any data source, ensuring robust and flexible integration with the ERP system.
  • Better Visibility: Real-time data access empowers the business to monitor equipment rentals, returns, and transfers more effectively.
  • Time Savings: Automating rental workflows reduces administrative overhead, allowing teams to focus on more strategic priorities.
  • Enhanced User Satisfaction: The portal provides a seamless experience for users, improving service quality and strengthening relationships with clients and internal stakeholders.

Integrated B2C and B2B Portals for E-Commerce Synchronisation.

Developed and implemented a specialised platform of two interconnected portals—one for B2C customers and another for B2B partners—to streamline e-commerce operations and ensure real-time data synchronisation between Adobe Commerce and an Oracle-based ERP system. 

Integrating e-commerce platforms with internal systems can boost operational efficiency, improve accuracy, and enhance customer satisfaction for both individual and business clients.

Overall Benefits for the Business:

  • Enhanced Efficiency: Automated synchronisation of orders, customer data, and product catalogues reduces manual workloads, saving time and resources.
  • Improved Accuracy: Real-time data exchange between Adobe Commerce and the ERP system minimises errors and ensures consistent information across all platforms.
  • Scalable Solution: The robust scheduling system, managed by the ERP, ensures reliable synchronisation and can adapt to future growth or changes in transaction volume.
  • Better Customer Experience: Both B2C and B2B customers benefit from a streamlined experience, whether placing orders, managing accounts, or accessing updated product information.

B2C Portal Benefits:

  • Seamless Order Management: Orders placed on the Adobe Commerce site are automatically transferred to the ERP system, ensuring smooth processing and eliminating manual data entry.
  • Real-Time Updates: Adjustments to orders made in the ERP system are synchronised back to Adobe Commerce, keeping customers informed with up-to-date information.
  • Customer Data Synchronisation: New customer accounts created on Adobe Commerce are immediately added to the ERP system, ensuring consistent and accurate records across platforms.

B2B Portal Benefits:

  • Efficient Product Management: The portal uploads product catalog details from the ERP system to Adobe Commerce, ensuring accurate and timely updates for business customers.
  • Streamlined Transactions: By integrating Oracle and REST web services, the portal allows seamless viewing and tracking of incoming transactions, simplifying operations for business users.

     

    Dashboards for Valve Repair Company

    Customised suite of dashboards for a valve repair company servicing the oil, gas, and renewables industries. These dashboards provide planners with real-time insights into their operations by integrating data from an Oracle-based ERP system and in-house workflow management tools.

    These dashboards empower the valve repair company with the tools needed to streamline planning, improve workflow management, and maintain high levels of efficiency and service quality in a fast-paced industry. The result is better operational visibility and smarter resource allocation across the board.

    Key Benefits for Planners:

    • Comprehensive Data Views: Planners can easily monitor work in progress, completed tasks, work allocation, on-hold items, priority work, and spare part lead times—all in one place.
    • Actionable Insights: Data is presented through clear tables, graphs, and info panels, making it easy to identify bottlenecks, prioritise tasks, and track progress at a glance.
    • Real-Time Updates: Direct integration with Oracle and MySQL databases ensures that the dashboards reflect the latest information, allowing for timely and informed decision-making.

    Key Benefits for the Business:

    • Improved Efficiency: By centralising critical data into intuitive dashboards, planners can save time on manual tracking and focus on optimising workflows.
    • Enhanced Decision-Making: Visualising data helps planners quickly understand the current status and make proactive adjustments to meet deadlines and priorities.
    • Stronger Customer Service: Faster access to accurate data ensures that the company can provide timely updates to clients and meet service commitments.

    Automated Documentation System for Valve Overhaul and Repair

    A comprehensive documentation system for a valve overhaul and repair company, automating the generation of critical reports and documents. This solution integrates data from an Oracle based ERP and MySQL shopfloor databases, ensuring accuracy, clarity and efficiency throughout the repair process.

    The documentation system transforms the way the company handles reporting and quality assurance, creating a more efficient, reliable, and professional operation. Clients benefit from greater visibility and trust, while the business gains significant time savings and operational improvements.

    Key Benefits for Clients:

    • Comprehensive Reporting: Clients receive detailed test reports, test certificates, technical data sheets, and inspection reports, providing full transparency into the repair process.
    • Quality Assurance: The system ensures that quality control documents are precise, consistent, and readily available, reinforcing trust in the company’s services.

    Key Benefits for the Business:

    • Streamlined Processes: Automated document generation saves significant time and reduces manual effort, allowing staff to focus on core repair and overhaul tasks.
    • Improved Accuracy: By pulling data directly from ERP and shopfloor systems, the documentation system minimises errors and ensures consistency across all reports and documents.
    • Enhanced Workflow Visibility: Job tracking sheets and dispatch notes provide a clear view of project progress, enabling better coordination and communication internally and with clients.

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